Terms of Service

1. Subscription and Billing

1.1 Subscription

Our Services are provided on a subscription basis ("Subscription"). When you enroll in a Subscription, you will be billed in advance on a recurring and periodic basis ("Billing Cycle"). The length of your Billing Cycle depends on the Subscription plan you select. Billing Cycles typically consist of one (1) month or one (1) year terms ("Subscription Term"). By selecting a Subscription, you agree to pay for the selected plan and authorize us to automatically charge the payment method on file with our service provider based on the applicable Billing Cycle for your Subscription.

1.2 Automatic Renewals and Cancellation

At the end of each Billing Cycle, your Subscription will automatically renew for an additional Billing Cycle at the price displayed in your account dashboard or otherwise communicated to you by us ("Renewal Price"), unless: (i) you or we have canceled your Subscription at least one (1) day prior to the commencement of your next Billing Cycle or in accordance with Section 1.4 below; or (ii) an event under Section 1.5 occurs, in which case we will provide you with prior notice according to that Section.

If your Subscription Term is longer than six months, we will email you in advance to notify you that your Subscription is due for renewal and provide the renewal price in your billing page. You may cancel your Subscription by contacting us at support@taval.net, or by logging into your account. Once we or you have canceled your Subscription, recurring subscription fees for the Services will no longer be charged to the payment method we have on file for your account, and your Subscription will remain active only until the end of the current Billing Cycle.

You may also be eligible for a refund depending on the specific plan and offer you subscribed to in accordance with the applicable section(s) below.

1.3 Payment Methods

A valid payment method is required to process payment for your Subscription. You must provide us or our third-party payment processor with accurate and complete billing information, which may include your full name, address, state, zip code, and valid payment method information. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your account to any such payment instruments.

Unless we expressly provide otherwise, all amounts paid are non-refundable. You agree to be responsible for any applicable state, federal, or other taxes that may be associated with the Services, including sales taxes, along with any transaction fees and currency conversions added by your financial institution and intermediaries. All amounts are in U.S. Dollars.

If the billing method you provide is a credit or debit card ("Payment Card"), you:

• Represent that you are authorized to use such Payment Card.
• Authorize us to charge your Payment Card periodically for Subscription fees when due, including upon sign up for the Services and each subsequent Billing Cycle.
• Agree to keep your Payment Card details valid and current.
• Agree to pay any processing fees that are charged by third-party payment processors or Payment Card issuers.

If your Payment Card is declined when we attempt to charge it, we may try to charge it again at a later time. If we do not receive payment, we may suspend or terminate your Subscription.

1.4 Fee Changes

We may change the fees that we charge for the Services at any time at our sole discretion, provided that we will give you at least thirty (30) days of prior notice of such changes. Unless otherwise specified in such notice to you, any changes to the Subscription fees will take effect in the Billing Cycle immediately following our notice to you.

1.5 Data Charges

You are responsible for any data charges that may apply to your use of the Services, including charges from your internet service provider or mobile carrier.

2. Free Trials

2.1 Free Trial Offer

Taval may, in its sole discretion, offer a Subscription with a free trial for a limited period of 7 days ("Free Trial"). If we offer you a Free Trial, the specific terms of your Free Trial will be provided at signup and/or in the promotional materials (such as, but not limited to, emails) describing the Free Trial. Your use of the Free Trial is subject to your compliance with such specific terms.

Free Trials are only available to users who have not subscribed to the Services in connection with a Free Trial being offered in the last twelve (12) months or other duration as clearly defined by Taval in the signup flow and/or in the applicable promotional materials.

You may be required to enter your billing information to sign up for the Free Trial. If you do enter your billing information when signing up for the Free Trial, you will not be charged by us until the Free Trial has expired. You may cancel your Subscription at least twenty-four (24) hours prior to the end of your Free Trial through the Services dashboard. Unless you cancel during the aforementioned timeframe, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, we reserve the right to: (i) modify the terms and conditions of the Free Trial offer; or (ii) cancel such Free Trial offer. Before charging you at the end of your free trial period, we will notify you of the applicable fees.

3. Termination

3.1 Termination by You

You may terminate these Terms at any time by discontinuing use of the Services, deleting your account with the Services, and uninstalling any Software downloaded in connection with your use of the Services.

4. Service Availability and Force Majeure

4.1 Service Performance

VPN Service coverage, speeds, server locations, and quality may vary. Neither Taval nor you will be liable for inadequate performance under these Terms to the extent caused by events beyond the reasonable control of a party, which may include denial-of-service attacks, internet disturbance, strikes, riots, pandemics or epidemics, natural disasters, acts of God, war, terrorism, and governmental action.

5. Open Source Components

5.1 Open Source Software

The open-source code components that are included with the Software are redistributed by Taval under the terms of the applicable open-source code license for such components. Your receipt of open-source code components from Taval under these Terms neither enlarges nor curtails your rights or obligations defined by the open-source code license applicable to the open-source code components. Copies of the open-source code licenses for the open-source code components that are included with the Software are included with or referenced in the Software's Documentation.